Terms and Conditions – The Viking Lifts
The Viking Lifts is operated by Samuel Constantinou-Coulter as a sole trader.
Online Coaching
Online Coaching operates on a minimum initial commitment of two months, payable in advance. This allows sufficient time to implement the programme, establish sustainable habits and achieve meaningful results.
Due to the personalised nature of the service, including programme design, nutritional guidance, support and coaching, payments are not normally refundable once coaching has commenced, except where required by law.
Personal Training
Personal Training sessions are purchased in blocks of 4, 8, 10 or 20 sessions. Payment is required before the first session of each block.
A minimum of 24 hours' notice is required to postpone or cancel a session. Failure to provide sufficient notice will result in the session being forfeited without refund or rescheduling.
Where possible, sessions may be rearranged within the same week; however, this remains subject to availability and is entirely at my discretion.
Regular rescheduling requests may not always be accommodated. Clients should ensure they can reasonably commit to their agreed training schedule before booking.
Unless otherwise agreed in writing, Personal Training sessions must be used within six months of purchase.
Health and Safety
By purchasing Personal Training or Online Coaching services, you confirm that all health information provided to The Viking Lifts is accurate and complete to the best of your knowledge.
You agree to inform The Viking Lifts immediately of any changes to your health, medical conditions, injuries, medications or circumstances that may affect your ability to exercise safely.
Participation in exercise and physical activity is voluntary and undertaken at your own risk.
Payments and Refunds
Payments for Personal Training and Online Coaching services must be made in advance.
Refunds are not normally available once coaching services have commenced or where sessions have already been delivered. This does not affect your statutory consumer rights.
Unused sessions may only be transferred, credited or refunded at the discretion of The Viking Lifts.
General
By purchasing Personal Training or Online Coaching services, you confirm that you have read, understood and agreed to these Terms and Conditions.
You also confirm that you have completed any required health screening, health declaration or consultation forms honestly and accurately.
These Terms and Conditions should be read alongside any other documentation provided as part of the coaching service.
The Viking Lifts reserves the right to update these Terms and Conditions at any time. The latest version will always be available on the website.
